How long does it takes to dispatch the order?
We will usually dispatch your order within 48 hours of it being placed on our website. Orders for “Made to order” or “Stitched” items will be shipped as specified on the relevant product page.
Which courier do you use to ship your orders?
We use Leopard Courier as our primary courier to deliver orders within Pakistan and Skynet plus DHL for international deliveries.
How long does it take to deliver my order?
Once your order is dispatched, it takes 2-3 working days for your order to be delivered anywhere in Pakistan. Delivery times within Pakistan vary depending on the city and availability of the consignee. For all Cash on Delivery (COD) orders, you will need to pay the rider first before getting the shipment.
What happens if I am not home and I miss delivery?
The courier will make three attempts to deliver your order and they will also contact you to arrange delivery. After three attempts it will be returned to us.
How do I track my order?
Once your order is shipped you will receive all the tracking information from us by email, which you can use to track your order. You can track your order by logging into your account on the website or by contacting us. You can also track your order in these ways:
Local: Leopard Courier’s website: https://http://new.leopardscod.com/ or contact them at 042-111 300 786.
International: DHL's website: https://www.dhl.com/en/express/tracking.html or contact their helpline in your country.
International Skynet's website: https://sky.skynet.net/public/tracking.aspx